Privacy Policy of Coppice Drive

Coppice Drive is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our luxury car rental services, including BMW car rental, short-term leases, long-term leases, corporate rental solutions, and airport pickup and drop-off services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect on our site includes:

Personal Data

Personally identifiable information, such as your name, shipping address, email address, phone number, date of birth, driver's license details, passport information, credit card information and other payment details, and demographic information, that you voluntarily give to us when you register with our site or app, make a booking, or when you choose to participate in various activities related to our services.

Derivative Data

Information our servers automatically collect when you access our site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the site. This data is primarily used for security, site operation, and internal analytics purposes.

Financial Data

We collect financial information (such as data related to your payment method valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the site. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, and you are encouraged to review their privacy policy and contact them directly for responses to your questions.

How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via our web portal to:

• Create and manage your account and bookings.
• Process your transactions and send related information, including booking confirmations and invoices.
• Deliver the car rental services you have requested, including airport pickup and drop-off.
• Communicate with you about your bookings, special offers, and services that may be of interest to you.
• Request feedback and contact you about your use of our site.
• Improve the efficiency and operation of our site and services.
• Monitor and analyze usage and trends to improve your experience with the site.
• Administer promotions and contests.
• Comply with legal obligations and resolve disputes.

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Your Data Protection Rights (GDPR)

Under the General Data Protection Regulation (GDPR), if you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that Coppice Drive correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that Coppice Drive erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that Coppice Drive restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to Coppice Drive's processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that Coppice Drive transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the contact information provided below.

Policy for Children

We do not knowingly solicit information from or market to children under the age of 18. If you become aware of any data we have collected from children under age 18, please contact us using the contact information provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: